Frequently Asked Questions
Everything you need to know about your next pro audio gear purchase.
How long does shipping take for studio equipment?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for urgent studio needs.
What is your return policy on microphones and headphones?
We offer a 30-day return policy on most items. However, due to hygiene reasons, in-ear monitors and certain microphones must be returned in their original, unopened shrink-wrap to qualify for a full refund.
Do all products come with a manufacturer warranty?
Yes, all new equipment sold by Pro Audio includes a full manufacturer warranty. We also offer extended protection plans for high-value mixing consoles and interface hardware.
Can I get technical support for setting up my audio interface?
Absolutely. Our team of audio engineers is available via live chat and email to help you with driver installations and signal routing troubleshooting.
Do you offer international shipping for heavy gear?
We ship worldwide. For heavy items like studio monitors or rack enclosures, shipping rates are calculated at checkout based on weight and destination country.
What payment methods do you accept?
We accept all major credit cards, PayPal, and specialized financing options like Affirm and Klarna to help you build your studio now and pay over time.