Returns & Exchanges
At Pro Audio, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on most professional audio equipment. If your purchase doesn't meet your sonic standards, our team is here to help you find the right solution through a return or exchange.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the equipment in its original factory packaging, including all manuals, cables, and accessories to ensure a full refund.
Ship It Back
Attach the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the condition of the returned gear, we will process your refund or store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing